Frequently Asked Questions
- art rights
- shop policies
- the artist
Maybe. Let’s talk.
No way. Do the right thing, and show them you love their work by purchasing directly from them.
Custom and commission work is not eligible for return or exchange, however updates or edits may be possible. Prints and other items may be eligible for return or exchange in case of damage during shipping only, when claimed within 30 days of purchase. Contact me for details.
Yes and no – Oversesas, yes.
P.O. Boxes – no. If that’s all that’s available to you, we can ship to an authorized receiving center on your behalf.
Thanks for asking… this is an important one. Under the law, I (as the artist):
- retain all rights to all visual art I create: original paintings, drawings, and ceramics, sold and/or commissioned paintings, drawings, and ceramics, as well as any and all rights to images of these items.
- retain the right to make reproductions (prints) of any of my artwork both for sale or display (this includes commissions).
- MUST be given credit if my artwork is reproduced and/or shown in the media (magazines, tv, internet, etc.)
- Yes, this means social media too.
- Yes, this means if you post a picture of your cute kiddos on Facebook, and my art is in the background, you must give credit on the posting.
You, as the buyer:
- may not reproduce the artwork without my written permission.
- may not alter, distort, or destroy the artwork.
- retain the right to display the artwork in your home or business.
- have the ability to purchase either full or partial rights to the artwork you’ve purchased. This can include purchasing my right to reproduce the art (so that I can’t make prints or products bearing the image).
- Full and partial rights of artwork are purchased separately from the artwork, and are not included in the original purchase price.
- If you’re interested in purchasing the rights to your piece, just let me know.
An “original” refers to the actual painting, drawing, or ceramic sculpture, created by my hand on the original medium. For instance, they will be marked “Oil on Canvas” or “Graphite on Paper”.
“Prints”, on the other hand, are reproduced from the original – so printed copies of the original work. We offer both paper and giclee prints on canvas, and the product listing will clearly state these details. If you’re still not sure, just ask!
It’s so exciting – you’ve clicked the purchase button and now you’re ready to have your art. After I do my own happy dance, I will do everything I can to expedite the process of getting your art to you, however, there are a few things to consider:
- Some of our goods (especially the prints and reproductions) are made-to-order. I don’t have a big warehouse, and I don’t usually keep a ton of inventory on hand, so most of the time your order will be made once you’ve purchased it. An estimate of processing/creating time will be given on each item page.
- For custom work/commissions: You’re getting in on the ground level – the planning, sketching, dreaming level. The process of good art takes time, and believe me, I’m just as excited as you are. I will give clear timelines before we begin for each custom/commission piece, and regular updates as the progress ensues.
- For original paintings/ceramics as part of a release: The majority of these pieces are finished upon listing, and only require packing/shipping to get them to you.
- Occasionally, I might list an oil painting for sale before the varnish has cured (4-6 weeks from application). I WILL NOT SHIP AN UNCURED PAINTING. Don’t ask. The finish would be ruined in shipping. If a painting is within this time frame, a note will be added to the item listing.
Sometimes. Some originals are offered in a framed state, while others are not. Please be sure to read item descriptions very carefully, as some paintings might have been framed for the photo shoot, but are not offered for sale with the frame. Unless expressly stated in the item description, prints and reproductions are not framed.
Sure! Most product listings include add-ons for available framing options. If the item you’re thinking about doesn’t have those options, holler at me to discuss them.
Short answer – no.
There are lots of reasons why people frame art – from the purely aesthetic to those which preserve the art. However, I leave this up to you. While you cannot alter the artwork in any way, you may frame it to make it work in your home the best.
To help, I’ve done my part to aid in the preservation of the art:
- All original oil paintings are varnished and sealed.
- giclee prints may be ordered with varnish for protection.
- Prints printed on paper are always printed on acid free, archival paper stock.
- Graphite and charcoal drawings are always created on acid free, archival paper and are sealed upon completion.
- Ceramics are a different animal… however, they don’t need framing so no worries there.
This may be possible.. holler at me and we can discuss.
Absolutely. Please use the code “local” at checkout to bypass shipping. I’ll contact you after purchase to arrange for pick-up.
Hi! I’m Lindsey. I’m a painter, potter, designer, mom, wife… the list goes on. You can find out more about me here.
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